Customer Service Advisor

Airbnb is currently hiring for a Customer Service Advisor
Location: Malad West Hiring boundaries - Mira Road to Churchgate
Candidates within these boundaries are only Eligible to apply. Job Description:
We are currently hiring fresher/more experienced for the position of Customer Service Specialist on a global scale. Looking for excellent communication skills to join our Team. Roles and Responsibilities
- Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assisting guests and hosts with booking inquiries, reservations, cancellations, and other account-related issues.
- Resolving customer complaints and issues effectively to ensure a positive experience for all parties involved.
- Participating in training sessions and workshops to improve customer service skills and knowledge.
- Staying up-to-date on Airbnb policies, procedures, and product updates to provide accurate information to customers. Requirements:
- Excellent communication skills in English
- Ability to work in a 24/7 rotational shifts environment.
- Strong interpersonal and customer service skills. Salary and Benefits:
- Competitive salary up to 24,000 INR per month
- Will receive Quarterly 25,000 in Airbnb gift card
- 5 days working and 2 rotational weeks off
- One-way transportation provided via Cab
- Growth opportunities within the organization. How to Apply
Interested Candidates can call or WhatsApp on
Contact No: IF YOU GUYS HAVE REFERRED PLEASE DO SHARE Regards:
HR Shawn