Customer Support Officer

PPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India’s earliest SEBI Registered Portfolio Management Service (PMS) providers. For More Information visit our website:

• Handling Customer Queries via different channels.
• Accepting Transactions at Front office using TSM Machine.
• Reporting and processing of inflow and outflow of funds.
• Coordination with Branches, KYC Team & RTA.
• Making sure emails are handled/ resolved in a timely manner.
• Keep track of day-to-day mails received and reply to them within TAT.
• Monitoring escalations and complaints and resolving them while ensuring the adherence to compliance / SEBI / CAMS guidelines.

Qualifications & Experience

• Experience Required: 3 + Years of relevant experience in the Mutual Fund Industry.
• Graduate in any stream
• Latest NISM Certification.
• Should have excellent written (email) and spoken communication skills