Customer Verification Officer

Job Title: Customer Verification Officer

Location: Chennai

Job Type: Full-time, Permanent, Fresher

Salary: ₹14,021.85 - ₹33,600.84 per month

Benefits:

• Health Insurance
  
• Provident Fund (PF)
  
• Employee State Insurance (ESI)
  
• Performance Bonus
  
• Yearly Bonus
  

Schedule: Day Shift

Job Description:

We are seeking young, energetic, and smart individuals who are eager to begin a promising career as Customer Verification Officers. The primary role involves contacting customers via phone to explain Health Insurance products and generate leads. This position offers a vibrant work environment in Chennai and is an excellent opportunity for freshers looking to establish a career in customer support.

Requirements

Responsibilities:

• Conduct outbound calls to explain health insurance products to customers.
  
• Generate and follow up on leads to convert calls into sales.
  
• Attend one month of free training to understand products, customer service skills, and lead generation techniques.
  
• Collaborate with team members to meet and exceed targets.
  
• Maintain accurate records of calls and customer interactions.
  

Qualifications:

• Secondary education (10th Pass) preferred.
  
• No prior work experience required; freshers are encouraged to apply.

Benefits

Skills Required:

• Excellent communication and interpersonal skills.
  
• Ability to explain complex information clearly and simply.
  
• Strong persuasive skills and customer-oriented approach.
  
• Basic understanding of sales principles and customer service practices.
  
• Capability to work independently as well as part of a team.