Manager - Marketing & Customer Service - Urgent Role

We are on the lookout for a motivated Manager - Marketing & Customer Service to join our productive team at Capitaland in Bengaluru Karnataka
Growing your career as a Full Time Manager - Marketing & Customer Service is an amazing opportunity to develop relevant skills.
If you are strong in creativity, decision-making and have the right personality for the job, then apply for the position of Manager - Marketing & Customer Service at Capitaland today!

About Company: CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio spans across diversified real estate classes which include integrated developments, retail, office, lodging, residential, and new economy sectors such as business parks, industrial, logistics, and data centers. with a presence across more than 250 cities in over 30 countries, the group continues to expand its market in Singapore, China, India, Vietnam, Australia, Europe, and the USA. In India, CapitaLand has a strong presence with a portfolio of over 20 business and IT parks, industrial, lodging, and logistics properties across six cities – Bangalore, Chennai, Gurgaon, Hyderabad, Mumbai, and Pune. Job Summary: Seeking marketing and customer service professional who can handle marketing activities, lease management and customer service. Job Responsibilities: Client Engagement: Assessing clients’ requirements and maintaining regular interactions to understand their needs and preferences during their tenancy at CapitaLand assets. Pricing Strategy: Providing expert inputs on pricing strategies and participating in reviews and proposals to achieve optimal occupancy thresholds. Lease Management: Facilitating lease management procedures, including negotiations and deal structuring for renewals and leasing of spaces to both existing and new clients. Property Tours: Coordinating site visits, preparing engaging presentations, and conducting effective property tours to showcase our facilities and campus. Reporting & Analysis: Ensuring accurate and timely preparation and submission of various MIS reports, financial budgets, customer satisfaction surveys, and audit reports. Stakeholder Collaboration: Working in partnership with internal stakeholders to resolve disputes and maintain positive client relationships. Service Standards: Collaborating closely with the property services department to enhance service standards and ensure smooth operations. Event Planning: Ideating, planning, and executing parkwide events to attract and engage tenants, visitors, and the local community. Customer Retention: Implementing strategies for customer retention, including cross-marketing of assets, and identifying opportunities for upselling. Key Account Management: Building and strengthening relationships with key clients to enhance satisfaction and loyalty. Skills & Qualifications: Postgraduate/MBA with 10+ yrs. relevant experience IPC background preferred. Ability to deliver, lead, excite/challenge and affirm/encourage to achieve the organization’s objectives. Excellent communication - oral/written. Leadership skills Process driven and accountability. Team player Problem Solving Skills Good Presentation Skills Strong networking skills Ability to work under pressure and time management.

Benefits of working as a Manager - Marketing & Customer Service in Bengaluru Karnataka:

● Company offers great benefits
● Opportunities to grow
● Attractive package