Client Relations Assistant - Work from home

Job Description: IBM India is currently seeking a Client Relations Assistant to join our team on a full-time basis. This position offers the flexibility of working from home, providing a great work-life balance for the successful candidate. As an Associate level role, we are looking for individuals with at least 2 years of experience in a related field.

Responsibilities: - Act as a liaison between clients and the company, ensuring clear communication and effective problem resolution. - Manage client accounts, including handling inquiries, providing support, and gathering feedback. - Assist in the development and implementation of client relations strategies to improve satisfaction and retention. - Collaborate with internal teams to address client needs and deliver high-quality service. - Maintain accurate records of client interactions and transactions.

Requirements: - Dedicated and reliable individual capable of delivering exceptional customer service. - Strong strategic planning and project management skills. - Excellent communication and interpersonal abilities. - Proficient in MS Office and CRM software. - Bachelor's degree in Business Administration or related field preferred.

Benefits: - Parental leave to support work-life balance. - Employee discounts on products and services. - Retirement plan options for long-term financial security.

Working Environment: At IBM India, we are committed to environmental responsibility and sustainable practices. We strive to create a positive and inclusive work environment where employees can thrive and contribute to our shared goals.

Deadline to Apply: Interested candidates have until May 31, 2024, to submit their application for consideration.

Equal Opportunity Statement: IBM India is an equal opportunity employer and is committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity. We welcome applications from individuals of all backgrounds and encourage diversity in our workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.