Client Relations Associate

As a Client Relations Associate at Urban Ladder in Kolkata, West Bengal, IN, you will play a crucial role in maintaining and enhancing relationships with our valued clients. We are looking for a confident and energetic individual with a minimum of 4 years of experience in a client-facing role.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner. - Build and maintain strong relationships with clients to ensure their satisfaction and loyalty. - Proactively identify opportunities to upsell or cross-sell products and services to clients. - Collaborate with internal teams to resolve client issues and improve overall customer experience. - Gather feedback from clients to help improve our products and services. - Use emotional intelligence to understand and empathize with clients' needs and concerns. - Plan and organize client meetings, events, and other engagements to strengthen relationships.

Requirements: - Minimum of 4 years of experience in a client-facing role. - Confidence and energy to engage with clients effectively. - Strong emotional intelligence to navigate complex client relationships. - Excellent planning skills to organize client engagements and meetings effectively.

Benefits: - Gym membership to promote a healthy work-life balance. - Travel opportunities to enhance your professional development. - Profit sharing to reward your contributions to the company's success.

Working environment: At Urban Ladder, we are committed to environmental responsibility and sustainable practices. You will be part of a team that values social and environmental impact.

Deadline to apply: June 11, 2024

Equal Opportunity Statement: Urban Ladder is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.