Client Relations Manager

Rupeek is seeking a highly motivated and dedicated Client Relations Manager to join our team in Kolkata, West Bengal. As a Mid-to-Senior Level position, the ideal candidate will have a minimum of 8 years of experience in a similar role.

Responsibilities: - Develop and maintain strong relationships with clients to ensure their needs are met and exceeded - Serve as the main point of contact for client inquiries, concerns, and escalations - Conduct regular client meetings to review performance, address issues, and identify opportunities for growth - Collaborate with internal teams to deliver high-quality service and solutions to clients - Prepare and present reports on client satisfaction, retention, and revenue growth - Stay informed on industry trends and competitor activities to identify areas for improvement

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - Proven track record in client relations or account management - Excellent communication and interpersonal skills - Strong research and project management skills - Ability to thrive in a fast-paced, dynamic environment - Proficiency in Microsoft Office and CRM software

Personality traits: - Motivated - Dedicated

Soft skills: - Research - Project management

Benefits: - Disability insurance - Medical coverage - Vision insurance

Working environment: - Rupeek prioritizes employee well-being through health and wellness initiatives to ensure a positive and supportive workplace environment.

Deadline to apply: 2024-06-11

Equal Opportunity Statement: Rupeek is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.