Client Service Representative

Job Description:

Delhivery is seeking a motivated and ambitious Client Service Representative to join our team in Chennai, Tamil Nadu. As a Client Service Representative, you will be responsible for providing excellent customer service to our clients and ensuring their needs are met in a timely and professional manner.

Responsibilities: - Responding to client inquiries via phone, email, and in-person - Resolving client issues and complaints in a timely and efficient manner - Maintaining accurate client records and account information - Collaborating with other departments to ensure client satisfaction - Providing product information and recommendations to clients - Keeping up-to-date with company policies and procedures - Meeting and exceeding client service goals and targets

Requirements: - No prior experience required - Driven and passionate about providing exceptional customer service - Highly adaptable and able to work in a fast-paced environment - Strong teamwork skills and ability to collaborate with others - Excellent communication and interpersonal skills - Basic computer skills and proficiency in MS Office - High school diploma or equivalent

Benefits: - Life insurance - Dental insurance - Free food

Working Environment: At Delhivery, we strive to create a working environment that transcends borders and promotes collaboration on a global scale. Our team is diverse, inclusive, and dedicated to delivering high-quality service to our clients.

Equal Opportunity Statement: Delhivery is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees can thrive and succeed.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.