Client Support Officer

The Mahindra Group is seeking a motivated and resourceful individual to join our team as a Client Support Officer in Bangalore, Karnataka, IN. This is an entry-level position with the opportunity for growth within the company.

Responsibilities: - Provide support to clients through various communication channels, including phone, email, and chat - Address client inquiries, concerns, and feedback in a timely and professional manner - Collaborate with internal teams to ensure client needs are met and issues are resolved effectively - Maintain accurate records of client interactions and transactions - Identify opportunities to improve client support processes and procedures - Assist in developing and implementing strategies to enhance client satisfaction and retention

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - 1 year of experience in customer service or client support is preferred - Driven and resourceful with a strong desire to succeed - Excellent analytical and strategic planning skills - Strong communication and interpersonal abilities - Ability to work well under pressure and in a fast-paced environment - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Paid sick leave - Free accommodation - Employee discounts

Working Environment: At Mahindra Group, we strive to pursue excellence in every endeavor, setting a high standard for achievement. We value innovation, collaboration, and continuous improvement in our daily operations.

Deadline to Apply: June 27, 2024

Equal Opportunity Statement: Mahindra Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.