Client Support Specialist

Job Description:

We are seeking a dedicated and adaptable Client Support Specialist to join our team at Rebel Foods in Bangalore, Karnataka, IN. This is an entry-level position with the opportunity for growth within the company. The ideal candidate will have at least 1 year of experience in a customer service or client support role.

Responsibilities: - Provide excellent customer service by responding to client inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot and resolve client issues effectively and efficiently - Conduct research to better understand client needs and preferences - Manage relationships with clients to ensure their satisfaction and loyalty - Collaborate with other departments to improve the overall client experience - Assist with data entry and maintaining client records accurately - Work with the sales team to onboard new clients and provide ongoing support - Stay up-to-date on industry trends and best practices in client support

Requirements: - Strong communication skills both written and verbal - Ability to multitask and prioritize responsibilities in a fast-paced environment - Excellent research and problem-solving skills - Experience with people management and conflict resolution - Proficiency in Microsoft Office and CRM software - Bachelor's degree in business administration, marketing, or a related field preferred

Benefits: - Paid overtime - Profit sharing - Employee discounts

Working Environment: At Rebel Foods, we embrace diversity and create an inclusive culture that values and respects all perspectives. We foster a collaborative and supportive work environment where employees can thrive and grow professionally.

Deadline to apply: 2024-06-27

Equal Opportunity Statement: Rebel Foods is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.