Client Support Specialist

Job Description:

Hero MotoCorp is seeking a motivated and resilient individual to join our team as a Client Support Specialist in Delhi, IN. As an Entry Level position, the ideal candidate will have at least 1 year of experience in customer service or related field.

Responsibilities: - Provide exceptional customer support through various communication channels including phone, email, and in-person interactions - Resolve client inquiries and issues in a timely and efficient manner - Build and maintain strong relationships with clients to ensure satisfaction and loyalty - Identify opportunities for upselling products and services to clients - Collaborate with internal teams to address client needs and improve overall customer experience - Conduct regular follow-ups with clients to ensure their needs are met

Requirements: - Strong interpersonal and communication skills - Ability to work well under pressure and handle difficult situations with professionalism - Leadership skills to guide and mentor team members - Strategic planning abilities to identify areas for improvement and growth - Proficient in Microsoft Office Suite and CRM software - Bachelor's degree in business administration or related field preferred

Personality Traits: - Motivated: enthusiastic about providing exceptional customer service and achieving company goals - Resilient: able to bounce back from challenges and setbacks with a positive attitude

Benefits: - Dental insurance - Gym membership - Profit sharing opportunities

Working Environment: - Uphold the highest standards of ethical conduct and integrity in all interactions with clients and colleagues

Equal Opportunity Statement: Hero MotoCorp is an equal opportunity employer and encourages applicants of all backgrounds to apply for this position. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

Deadline to apply: July 1, 2024.

Join us at Hero MotoCorp and be a part of a dynamic team dedicated to providing exceptional client support and driving success in the automotive industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.