Customer Service Specialist - Work from home

As a Customer Service Specialist at Amazon India, you will be responsible for providing exceptional customer service to our valued customers from the comfort of your own home. This entry-level position is perfect for motivated individuals who are reliable and have excellent communication and problem-solving skills.

Responsibilities: - Responding to customer inquiries via phone, email, and chat in a professional and timely manner - Resolving customer issues and complaints with a focus on customer satisfaction - Providing product information and assistance with placing orders - Escalating complex issues to the appropriate department for resolution - Maintaining accurate records of customer interactions and transactions - Collaborating with team members to ensure a seamless customer experience

Requirements: - High school diploma or equivalent - Excellent communication skills, both verbal and written - Strong problem-solving abilities - Ability to work independently and as part of a team - Basic computer skills and familiarity with technology - Previous customer service experience is a plus, but not required

Benefits: - Travel and spending expenses covered - Disability insurance - Medical coverage

Working environment: At Amazon India, we embrace a working environment where technology is used to drive innovation and efficiency. As a Customer Service Specialist, you will have the opportunity to work in a dynamic and supportive team environment where your contributions are valued.

Deadline to apply: June 27, 2024

Equal Opportunity Statement: Amazon India is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.