Sales Director-BPO/CX Services

Primary Job Responsibility:

• Primarily drives new customer acquisition through existing knowledge, experience, and industry network
• Drives large multi-year deals
• Drives the entire sales process; leads and assigns team responsibilities for opportunity qualification and development, solution architecting, RFP/RFI proposal development and customer reviews, negotiations and deal closure.
• Setting out the GTM and executing it with the support of company resources including but not limited to Marketing campaigns, demand Gen, working with industry experts, sourcing advisors, creating and own account acquisition plans, and managing the sales process
• Responsible for overall customer satisfaction for sold projects
• Accomplish the organization’s goals and objectives for the chosen vertical

Education and Essential Experience:

12-16 years of experience in BPO / CX Sales (New Business Development) at a leadership level

Sales experience with a proven track record in BPO / CX Services sales

Should have deep knowledge, Experience, and understanding of the Travel / E-commerce / Online Retail / Gaming / Fast Growth Tech industries.

Key Enablers:

Ability to motivate and inspire teams

Innovative and able to foresee market conditions

Excellent people manager, open to direction and a collaborative work style, and committed to getting the job done

Persuasive with details and facts

Confident, flexible with the ability to work in a fast-paced and changing environment

Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.

Extrovert with a blend of sales mindset

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.