Service Delivery Manager

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Job Description - Service Delivery Manager

Required Skills and Experience :- Bachelors +8 years of related experience or Masters +6 years of related technical experience.- Experience managing software engineering teams in Enterprise Applications, consumer Web or SaaS products.- Knowledge of Agile Principles and practices.- Hands on implementation experience with Oracle Revenue Management Cloud Services.- Experience in Full-stack Engineering, including Java / J2EE, microservice architecture, and large-scale application design and development.- Experience in Developing applications using Databases like Oracle, MongoDB.- Knowledge of Cloud Technologies & Integration such as Mongo, Cassandra, ES, Kafka, MuleSoft and Boomi.- Advanced SQL knowledge for data analysis and auditing.- Experience in supporting Customer Operations and Period Close Processes.- Experience in managing large-scale platforms and/or infrastructure.- Hands on experience with Oracle ERP, particularly in Accounts Receivables, Revenue Management.- Knowledge of other ERP modules is a plus.- Familiarity with public cloud providers, such as Google Cloud Platform and Amazon Web Services is a plus.Job Description :- As a Leader, Software Delivery Management you will provide engineering leadership to Order Management IT team is responsible for customer order orchestration processing through all lifecycle stages across Company's business models.- You will act as agile team manager accountable for program increments planning, maintaining healthy backlog, managing engineering scrum teams, and delivering quality business outcomes.- Oversee multiple areas within the Invoice to Cash & Revenue Management Business Functions, owning the end-to-end strategy and delivery of capabilities.- You will collaborate with Enterprise Architecture, Commerce, Subscription and Finance teams to understand business needs, build and deliver end to end solutions for business.- Lead, motivate and drive team to reach the established organization and capability goals.- Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.- Stay on top of investments, capacity, and project schedules.- Lead the organization's effort to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources.- Lead a geographically distributed team of software engineers and analysts.- You are a leader who is self-motivated with real passion for technology, leads by example, holds self-accountable for team performance, takes complete ownership on all aspects of customer and project initiatives.- You feel comfortable dealing with ambiguity, can influence within and outside the organization, and drive tangible impact. (ref:hirist.tech)

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