Service Engineer

Greetings from Synergy Resource Solutions ( a leading recruitment consultancy firm. Our Client, a leading Medical Equipment Manufacturing Company requires Service Engineer for AhmadabadLocation. Position - Service Engineer Experience – Minimum 2 years experience Must be Customer Service oriented Qualification - B-Tech graduate / Degree / Diploma in (Electrical / Bio-medical) with line experience and computer proficiency Salary Budget – 4.20 PA Notice period – 1 month Location - Ahmadabad Comm Skills:-Excellent English & Hindi Communication Skills Reports - Service Head Peers -ASMs, other Service Engineers & Application Specialists Other Key Responsibility- RSMs, KOLs, Customers, & Other Functional Service Support Staff. Roles & Responsibilities:- Installing, testing, demonstrations and calibrating and of medical equipment Service and repair of medical equipment Training end users Ensuring & maintaining safe operations. Work on new technologies / equipment by conducting tests while ensuring adherence to codes and making modifications.

KEY RESPONSIBILITIES:

Responsible for Component level / Board level repair of Ultrasound / Color Doppler machine at customer premises / Service Centre during warranty and post warranty period. Responsible for live demo of our products / customer training. Should be able to handle customer queries during demo. Responsible for selling AMC to customers, providing service against AMC and collection of Repair / AMC dues from customer.

FIRST SIX MONTHS EXPECTATIONS

• To understand the intellectual property of the company.
• Best utilisation of pre-existing Knowledge in the organisation.
• Understand the service team and organization culture.
• 95% uptime of equipment being handled by the Engineer
• Service Engineer should be excellent in PR & service delivery.

Candidates matching with this requirement can share their updated resume with details of their present salary, expectations & notice period on .