ServiceNow Customer Service Management Developer

Company : Capgemini

Job Type : Full Time

Number of Applicants

:

000+

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Job Description - ServiceNow Customer Service Management Developer

Must be ServiceNow Certification CSA completed Maintain existing ServiceNow modules to support the business and IT service management ITSM & CSM
Work experience on CMDB Discovery
Work with a team of ServiceNow developers in an agile software development environment
Monitor health and usage of applications Adhere to standards for implementations in ServiceNow to ensure consistency and supportability of customizations.
Perform platform upgrades and review of key update sets.
Develop test cases for functional and regression testing and run them as part of any ServiceNow platform or module upgrade or change.
Guide the improvement of our ServiceNow implementation and service offerings based on user feedback.
Create custom workflows to support business processes
Perform data imports
Good ServiceNow scripting knowledge
Administer and maintain API and data integration processes between ServiceNow and other services

Primary Skills

Secondary Skills

Please note the job requires a Hybrid work model

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