ITOPs Engineer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

NETWORK & LINKS:

Internal:

ATS Leader, Intégration Leader, Solution Architect, Project Architect, Platforms users, HW/ Platform Design Authority

OVERALL PURPOSE OF THE ROLE:

Supports IT operations and manage project platforms in LAB environment

RESPONSIBILITIES:

• Creation-support for auto deployment process for preconfigured OS IMAGES for Specific Hardware
• Knowledge on Different OS like Linux with OPC DA and UA
• Competency of Platform/ VApp/VM migration from Physical/virtual to Public/Private Cloud
• Set up HW Platform, Virtualization, Clustering VMs and migration of VM from Physical/virtual to Public/Private Cloud and OS license management
• Support to Specification team for Hardware specification and selection of hardware catalogue like High End servers, workstations, Monitors, Computer accessories and Routers / switches
• Support end user(s) for installation of product specific software in virtual platform or physical platforms
• Support creation Network plan for ATS systems which includes Switch and Routing configuration.
• Support to Site installation team for Network configuration and troubleshooting activities, during commissioning / commercial service.
• Ensure seamless coordination with end users, design authority and vendors to deliver on-time
• Support on obsolescence management for Active /Passive devices

• Applies and ensures application of processes and standards
• Keeps informed of the evolution of technologies through techno watch
• Contributes to continuous improvement (ROE, process, tools, automation …)
• Ensure 24x7 systems availability Qualifications & Skills: EDUCATION

• Bachelors or Masters in Computer Science / Electrical  / Electronics / Communications / Instrumentation Engineering
• ITIL certification is preferred
• CCNA/CCNP certification is preferred

BEHAVIORAL COMPETENCIES:

• Operational effectiveness - Competent
• Teamwork and Accountability - Competent
• Communicating with transparency - Competent
• Ability to make decisions / Sense of urgency - Emerging
• Resilience – Emerging
• Ability to work in multi-cultural environment
• Open to challenges and able to handle dynamic work assignments in autonomous manner

TECHNICAL COMPETENCIES & EXPERIENCE 

• Demonstrated knowledge/administration/ customization of Windows OS for building OEM images.
• Demonstrated knowledge & experience in OS administration( Windows/Linux ), security/performance and Virtualization (VMWare, HyperV..)
• Strong in Network administration , defining IP Addressing plans, firewall, Switch/Router configuration
• Knowledge and hands-on experience in any OS deployment tool with scripting for automatic setup of computers (OS, drivers, network/display,).
• Knowledge of HW and BIOS, understanding of computer performance (CPU/memory ..)

EXPERIENCE / SKILL SET

• 5 + years’ experience as an Administrator in a multi OS (Windows, Linux, VMware, Hyper-V) flavored medium or large sized network of servers, workstations, desktop systems and communications devices using current technologies.
• Demonstrated ability to administer a 500+ node network.
• Ability to manage multiple projects, activities and tasks simultaneously. 
• Develop and maintain standard support procedures and other documentation as required to ensure the support, availability and continuity of IT services to agreed SLA's and KPI's
• Experience with network/system management/monitoring tools, Asset tracking, License management
• Self-motivated with good teamwork skills
• Ability to work late evening or weekends in response to the needs of the systems being supported.
• Inherent problem-solver with desire to learn and take on responsibilities
• Knowledge and hands-on exp. in some tool with scripting for automatic setup of computers ( OS, drivers, network/display, DCOM).
• Knowledge of HW and BIOS, understanding of computer performance ( CPU/memory ..)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​