Solutions Manager

Job Title: Manager - Solutions

Location: Mumbai, India

Department: Solutions and Customer Experience

Position Summary:

We are seeking an innovative and proactive Manager of Solutions to join our dynamic IT company. The ideal candidate will have a keen eye for identifying opportunities, a passion for problem-solving, and exceptional communication skills. This role involves engaging with clients on-site, conducting workshops, and driving business growth from existing accounts. If you thrive in a customer-facing environment and have a talent for generating innovative solutions, we want to hear from you!

Key Responsibilities:

1. Opportunity Identification:

- Regularly walk through client sites to identify pain points, inefficiencies, and opportunities for IT solutions.

- Establish and maintain strong relationships with key stakeholders to understand their needs and challenges.

2. Solution Development:

- Collaborate with cross-functional teams to design and propose tailored IT solutions that address client-specific issues.

- Ensure solutions align with the company’s capabilities and strategic goals.

3. Customer Workshops:

- Organize and lead regular workshops and training sessions with clients to demonstrate new technologies and solutions.

- Gather feedback during workshops to refine and improve solutions.

4. Account Management Revenue Target:

- Jointly carry a quarterly revenue target with the Account Managers

- Develop and maintain a deep understanding of assigned accounts to identify new business opportunities.

- Work closely with the Sales/ Account Managers to expand service offerings and drive revenue growth from existing clients.

5. Business Development:

- Actively contribute to business development strategies by identifying trends and insights from client interactions.

- Assist in the preparation of proposals, presentations, and other documentation for client engagements.

6. Performance Tracking:

- Monitor and report on the success of implemented solutions and client satisfaction.

- Use data and analytics to make informed recommendations for continuous improvement.

Qualifications:

- Bachelor's degree in Information Technology, Business Administration, or a related field.

- Minimum of 5 years of experience in IT consulting, solutions management, or a similar role.

- Proven track record of identifying and capitalizing on business opportunities.

- Strong problem-solving skills and the ability to think critically and creatively.

- Excellent interpersonal and communication skills, with the ability to conduct effective workshops and presentations.

- Demonstrated ability to build and maintain strong client relationships.

- Ability to travel to client sites as needed.

Preferred Skills:

- Experience in similar roles in the BFSI industry

- Familiarity with the latest trends and technologies in the IT industry.

- Project management experience and certification (e.g., PMP) is a plus.

Why Join Us:

- Be part of an innovative and forward-thinking IT company.

- Opportunity to work with a diverse range of clients and industries.

- Competitive salary and benefits package.

- Supportive and collaborative team environment.

Must have –

• • Solutioning mindset
    
  • Problem solving, logical thinking, critical reasoning skills
    
  • Great communication & confidence
    
  • Open to travel
    
  • Sales mindset
    
  • Relevant BA certifications
    

If you are a driven individual with a passion for IT solutions and client engagement, apply today to join our team and make a significant impact on our clients' success and our company's growth.

About Intense Technologies

Intense Technologies Limited is a global Enterprise Platform and Tech-enabled Services company, headquartered in India while making its mark across India, EMEA, and UK; with sales offices in Singapore, UAE, USA, and UK. We specialize in Banking, Financial Services, Insurance, Education, and Energy & Utilities, including leading the baton in e-governance projects in South Asia and play a crucial role in contributing to the success of marquee Enterprise clients.