General Manager - Food & Beverage

Job brief

We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations - Pure Vegetarian Chain of Restaurants.

As the manager, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances.

Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.

By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.

Responsibilities

* Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

* Preserve excellent levels of internal and external customer service

* Design exceptional menus, purchase goods and continuously make necessary improvements

* Identify customers needs and respond proactively to all of their concerns

* Lead F&B team by attracting, recruiting, training and appraising talented personnel

* Establish targets, KPI’s, schedules, policies and procedures

* Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

* Comply with all health and safety regulations

* Report on management regarding sales results and productivity

Requirements and skills

* Proven food and beverage management experience

* Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

* Ability to spot and resolve problems efficiently

* Mastery in delegating multiple tasks

* Communication and leadership skills

* Up to date with food and beverages trends and best practices

* Ability to manage personnel and meet financial targets

* Guest-oriented and service-minded

* Culinary school diploma or degree in food service management or related field.

Prior Experience in Pure Veg restaurants is Preferred.