TEAM LEADER - OUTLET

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Food and Beverage Team Leader

Passionate about everything relating to Food & Beverage and putting a smile on our guests’ faces, as Food and Beverage Team Leader, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable. What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn

  qualifications

  while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Responsible for guest satisfaction and follow Sofitel service standards and service culture.
• Deals skilfully during all guest interaction.
• Monitors and supervises flow of service at the assigned station in the Restaurant
• Briefs personnel on preparations, service and content of menu items
• Assign duties to all waiting staff
• Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to manager
• Maintain standards of hygiene for food handling and presentation
• Motivates team and gave valuable feedback for improvement.
• Built commitment and inspire team to do the best job possible.

Qualifications

Your experience and skills include:
Service focused personality is essential and a passion for everything food and beverage
Previous experience in a similar leadership role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example

Additional Information

Your experience and skills include:

• Warm and caring personality; previous experience an asset
• Ability to work cohesively as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming

Your team and working environment:

• Team of young and vibrant F&B enthusiast
• Vision to create Cous su main
• Innovation is key to success and that’s our motto

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.