Business Analyst

Position Overview

The Population Health Management Consultant will function as the Project Manager / Clinical workflow & product expert from eClinicalWorks for a customer to help them improve the quality of patient care, maximize their utilization of the eClinicalWorks EHR system and meet the necessary guidelines for various quality improvement / incentive programs (PCMH, HEDIS, DE, HCC, Care Planning, Behavioral Health, CCM, TCM, CPO and RPM).

Job Functions/Responsibilities

Thorough understanding of the eClinicalWorks EHR system along with all the clinical add-on modules available.

Thorough understanding on the ‘best practice’ clinical workflows and process for the most common health conditions treated by primary care providers and specialists.

Familiarity with most common treatment options for different types of health conditions and diseases including chronic and preventative care disease management.

Detailed research and understanding of the different clinical incentive programs and quality improvement programs, based on the latest guidelines for each program.

Be up to date on updates in the US Healthcare.

Thorough understanding of the reporting needs for the programs and the functioning of the reports in eClinicalWorks.

Manage the implementation cycle for projects assigned (from project kick-off until go live).

Create documentation for the customer summarizing project findings and suggestions for avoiding gaps in care / workflow.

Assist customer with recommended data capture methodologies to minimize gaps.

Assist customer with creating / developing point of care alerts, workflows and processes to eliminate gaps in care and/or redundancies in care.

Create or develop future targets for customer to meet utilization goals and incentive program requirements.

Work with a counterpart to refine reports / documentation and communicate recommendations to customer.

Assist with data submission or upload to external registries wherever needed.• Generate monthly reports to track project / report statuses.

Meet targets with the respective deadlines as assigned.

Experience/Education Requirements

Experience working in a clinical / medical background is a plus.

Familiarity with an Electronic Health Record or Patient Management system.

Bachelor's degree in medicine or pharmacology is preferred.

Proficiency in using Microsoft Office (Word, Excel and Power point).

Excellent analytical and documentation skills.

Excellent communication skills.

Other Skills/Abilities

Thorough understanding of the eClinicalWorks application.

Familiarity with the health care system in the US.

Familiarity with the concept of incentive programs in the US health care system.

Familiarity with one or two incentive programs currently offered for health care settings.

Willing to work in US shift