Cloud Observability Engineer

Summary

As an Cloud   Obserability Engineer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Should have minimum of 5+ experience as cloud and observability tools
• At least 3+ years of experience in architecting muti-cloud environments
• At least 3+ years of experience using tools like Cloudwatch, Azure Monitor, Datadog, Dynatrace or Splunk .
• Should have expertise in building Ansible Playbook configuration management.
• Should have experience working with Terraform for IaC .
• Must have done ServiceNow integration for Incident management with Observability tools.
• Must possess in-depth knowledge and expertise in telemetry data collection, analysis of metrics, events, traces and logs .
• Experience in creating and maintaining customer centric Dashboards using monitoring tools.
• Experience in GitHub source code administration
• Good at anomaly detection, troubleshooting incidents, monitoring system health and improve user experience.
• Collaborate with different engineering teams to integrate observability practices into their workflows.
• Good understanding on cloud infrastructure
• Hands on experience deploying and maintaining container-based solutions

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in software engineering, information systems, computer science, or related field preferred
• Should have good technical experience in monitoring and observability along with multi-cloud exposure to gain insights and improve performance of applications and infrastructure using tools and platforms like Dynatrace, Splunk and Cloudwatch. Instrument APM and RUM for critical business applications running on both server based and container based solutions.

Other Qualifications

• Good organization skills to balance and prioritize work.
• Good analytical and problem-solving skills.
• Good presentation and communication skills to communicate with clients, support personnel and management.
• Ability to adapt to changing situations, handle multiple tasks simultaneously and to switch between tasks quickly Ability to anticipate problems, deal with and resolve ambiguity and take decisive action.
• Ability to work with relational databases.
• Ability to work independently and as part of a teamwork Environment Office environment May require evening or weekend work.

What you should expect in this role?

• Fast-paced,challenging and rewarding work environment.
• Hybrid Office environment.