Desktop Engineer

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Job Description - Desktop Engineer

Career Opportunities:

Trainee - Medical Billing

Zapare Technologies, a leading solutions provider for the US Healthcare RCM domain is looking for smart and ambitious candidates to join our team as trainees. Advantages• On the job training will be given by highly specialized and experienced team.
• Duration of training is 6 months during which stipend will be paid.
• On successful completion, a chance to be promoted as an Associate – Medical billing.
• Rated highly as a vibrant and employee friendly company with a merit-based culture.
• Located at serene Infopark Thrissur at Koratty.Job DescriptionJob domain: US Healthcare Revenue Cycle Management
Designation: Trainee - Medical Billing
Educational Qualification: Graduates/Diploma holder in any stream
Location: Preference will be given to candidates in and around Koratty/Chalakudy/Angamaly
Shift: Rotational shifts including Night shift Candidate profile• Good keyboarding skills.
• Ability to read and understand English is mandatory.
• Basic computer knowledge is essential.
• Good attitude, critical thinking, and analytical skills.
• Flexibility to work in shifts including night shift.For more details, please contact.
Jerin Xavier

Email:

Desktop Engineer

Zapare Technologies is a leading IT and business solutions provider dedicated to transforming industries through innovative technology and expert-driven insights. We prioritize a culture of continuous improvement and professional development.Designation: Desktop EngineerJob Summary: We are looking for a proactive Desktop Engineer to join our IT support team. This role involves comprehensive desktop support, managing Windows Server environments, deploying and managing Sophos security products, and handling various networking tasks. Key Responsibilities:• Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware
and software in order to deliver required desktop service levels.
• Assess the need for and implement performance upgrades to PC, including the installation of CPUs, I/O
and NIC cards, hard disks, RAM, memory chips, and so on.
• Prepare tests and applications for monitoring desktop performance, then provide performance statistics
and reports.
• Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and
other components and equipment.
• Administer and resolve issues with associated end-user workstation network software products.
• Configure firewalls (Sophos), routing and switching to maximize network efficiency and security.Required Skills and Qualifications:• Bachelor’s degree in computer science, Information Technology, or related field.
• Proven experience as a Desktop Engineer, Desktop Support Engineer, or similar role.
• Experience with Windows Server environments, including Active Directory and Group Policy.
• Knowledge of Sophos security solutions and general cybersecurity best practices.
• Familiarity with networking systems and technology, including DNS, DHCP, and network troubleshooting.
• Excellent troubleshooting skills in a Windows desktop and server environment.

Email:

Senior Associate – Medical Billing

Zapare Technologies, a leading provider of Revenue Cycle Management solutions and services for the US Healthcare industry is looking for dynamic and ambitious professionals to join their team. Job Description• 1-2 years of experience In US healthcare domain.
• Job domain: US Healthcare Revenue Cycle Management
• Designation: Senior Associate- Medical Billing
• Strong domain knowledge in US Healthcare domain - Claims & Remittance Processing, Payment Posting
& Medical Billing.
• Educational Qualification: Graduates in any stream
• Shift: Rotational shifts including Night shift

For more details please contact;
Jerin Xavier

E mail –

Email:

Senior Team Leader

Zapare Technologies, a leading provider of Revenue Cycle Management solutions and services for the US Healthcare industry is looking for dynamic and ambitious professionals to join their team. Designation: Sr. Team LeaderJob Specification
• 1-2 years of experience as a Team Leader
• Strong domain knowledge in US HealthcarePreference will be given to candidates who have domain experience in the following areas:• Denial Management services
• Remittance Processing services
• Conversion of Paper EOBs to ANSI 835 filesJob Description- Team Management • Manage the day-to-day activities of a team.
• Ensuring leaves are managed judiciously so there is no risk in delivering files within TAT.
• Ensuring team members are fully trained and equipped to complete the tasks assigned to them.
• Identify and groom prospective leaders from the team.
• Ability to implement policies and processes as directed by the company.- Performance Management • Guide the team to achieve quality and productivity SLAs.
• Conduct performance review meetings and share feedback to the team members in a timely manner.
• Coach and mentor team members towards exceptional performance.- Operations Management• Fully understand the workflow of the application and ensure TAT is met.
• Coordinate with Managers to ensure adequate staffing is available to meet TAT.
• Identify problem areas and proactively take steps to address them in a timely manner.- Communication• Excellent verbal and written skills in English.
• Clarity of thought and ability to communicate accurately upwards and downwards.
• Ability to converse in the local language.
• Interpret emails and documents from clients and respond appropriately.
• Ability to understand the Company’s policies and communicate to the team.For more details please contact;Jerin XavierE mail –

Email:

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