Product Manager

Role: Product Manager - 12-15 years

Why Tecnotree?

Tecnotree Corporation is a public listed software company from Finland with operations in more than 70 countries. With our strategic partnerships with some of the large and emerging CSPs, like MTN, Ooredoo, America Movil, Telefonica, STC, Celcom, Nepal Telecom, and many other; we feel pride in our innovative products and agile deliveries. These have been the key success factors behind our long-standing customer partnerships. We are an industry-recognized provider with Gartner recently highlighting us as one of the Representative Vendors in its BSS Market Guide while we were the first company to achieve Platinum-Badge for Open APIs from TM Forum.

In 2022, Tecnotree acquired CognitiveScale (CS), an award-winning AIML platform that enables scalable enterprise AI development and deployment, to further enhance Tecnotree’s AI-enabled total customer experience. The platform empowers trusted decision intelligence and provides highly personalized insights to more than 100 million customers in the United States across healthcare, commerce, insurance, realty, and fintech verticals. The integration of the award-winning CS cortex AI/ML engineering capabilities into Tecnotree’s 5G multi-cloud enabled digital stack, is aligned with our current global strategy to provide intelligent and immersive customer experience journeys, further enhancing our abilities to provide new innovative global offerings.

Roles and responsibilities:

• Undertake product research, competitive analysis, develop & validate hypothesis, pitch/positioning, share insights, forecast impact, build product roadmap and work with cross-functional teams to execute on the roadmap.

• Create PRDs for new feature requirements, draw up wireframes, backlog grooming, sprint planning, sprint reviews & signing off on developed features.

• Work with cross-functional teams like UX design team, product portfolio team, Product Architects, Other Product Managers, Presales during the complete product lifecycle management.

• Create Product Description documents, contribute to product marketing through Blogs, Flyers, Webinars, website content update etc.

• Perform product demos to customers.

• Improve and increase the feature adoption.

• Negotiate with stakeholders.

• Assess product performance through feedback from existing customers and use the feedback to improve the product.

Must have prior experience in managing at least one of the below products for 2+ years.

1.Order Management - Mandatory

2.Product Catalog - Mandatory

3.CRM / Lead Management

4. Partner Relationship Management

5. Trouble Ticketing/Case Management

Must have skills:

• Minimum 5 years of experience as a Product Manager and overall 12+ years of experience.

• Must have played product manager role for a large product, having cross-product/application vision rather than a single individual application.

• Have prior experience interacting with many teams and stakeholders, preferably with Geographically dispersed teams.

• Demonstrated success defining and launching excellent products.

• Technical background, with experience in Telecom.

• Proven ability to influence cross-functional teams without formal authority.

• Advanced understanding of an organization’s strategic initiatives and objectives.

• Experience with qualitative data (user feedback, single-use cases) and quantitative data (metrics, analytics).

• Excellent product-solving and Analytical skills.

• Excellent written & verbal communication skills.

• Ability to take data driven decisions for identifying product market fit and curating the roadmap.

• Knowledge of Telecom domain is a plus.

• Good understanding of Cloud Native & Cloud Technologies.

• Good understanding of Product Design, Development & Marketing process.

• Comfortable in using Product Management tools like Jira, Adobe XD, Figma, Invision, Confluence.

• Good working knowledge on MS Word, MS PowerPoint & MS Excel.

What is in it for YOU?

Here is a glimpse of our culture and our brand: