Number of Applicants
:000+
Position: Duty Manager
Property - The creek boutique resort & spa.
Inventory - 56 rooms & more to come.
Salary - 30,000/- per month
Location: Santiniketan, West Bengal
PMS knowledge - IDS 7.0
Responsibilities:
• Oversee daily operations of the resort, ensuring exceptional guest experiences and smooth functioning of all departments.
• Lead and motivate a team of dedicated staff members, providing guidance, support, and training as needed.
• Handle guest inquiries, complaints, and special requests in a professional and efficient manner, ensuring prompt resolution and guest satisfaction.
• Collaborate with department heads to implement policies and procedures, maintain quality standards, and achieve operational goals.
• Maintain a strong presence on the resort floor, monitoring service levels, addressing issues, and ensuring adherence to safety and hygiene standards.
Requirements:
• Previous experience in a supervisory or managerial role within the hospitality industry.
• Excellent communication, leadership, and problem-solving skills.
• Strong organizational and multitasking abilities, with a keen eye for detail.
• Flexibility to work various shifts, including weekends and holidays.
• Knowledge of hotel management software and proficiency in Microsoft Office suite.
How to Apply: If you are ready to take the next step in your hospitality career and become an integral part of our dynamic team, please submit your resume and a cover letter to . Be sure to include "Duty Manager Application" in the subject line.
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