Manager - HR - Operations - CBS - TAL - Learning - Gurgaon

Requisition Id : 1501483

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Manager-Operations-HR-CBS - TAL - Learning - Gurgaon

CBS - TAL - Learning :

As a member of the Core Business Services (CBS), you have an opportunity to work across teams that extend knowledge, resources, and tools to the wider firm helping them deliver exceptional service to our clients, gain in the marketplace and aid the firm's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Aid Services, Administrative Services, Brand, Marketing and Communications, and Quality and Risk Management. 

Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities. 

Your key responsibilities

Technical Excellence

Support the deployment of learning curriculum across India
Strong attention to detail in a highly dynamic and changing environment
Work on compliance-related parameters with zero defects, like Cost Provisions, Class completion, Training policy guidelines, contracts, and other internal/legal requirements.
Analysis of financial MIS and identifying the areas of improvement and suggest initiatives to address them or share a point of view on them.
Steering process improvement initiatives based on the learnings we had from the situations faced and aim at providing sustainable methods
Represent India as Regional LDC and liaise on EMEIA Learning initiatives and attend the monthly or weekly calls as appropriate
Liaise with external vendors and facilitators and support overall coordination of the learning programs
Overall organization of India learning events: source venues, book accommodation, training rooms, and facilities, make arrangements for social events, organize course material production, brief and support facilitators prior and during the event.
Monitor registrations, review the Joining instructions for participants and facilitators, and review participant and facilitator feedback surveys.
Execute contracts and capture event costs, collect and perform quality review of invoices, ensure the actual spend is within the budget.
Collect/analyse event feedback and work with L&D Program Manager and India Advisory Learning leader to identify areas for improvement.
On-site support at the events: ensure all training resources (technical equipment, handouts, materials etc.) are ready, working and available at start of event, support facilitators with the course kick-off, on-site support during plenary sessions, liaise with the hotel & external vendors.

Skills and attributes

To qualify for the role you must have
Qualification

A Graduate or Master’s degree (preferably an MBA)
At least 6+ years of significant experience of working in a professional services firm or MNC environment
Experience with facilitation is preferred but not mandatory
Experience in a similar role would be preferable

Experience

A Graduate or Master’s degree (preferably an MBA)
At least 6+ years of significant experience of working in a professional services firm or MNC environment

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. 

What we offer

With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.

EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. Apply now.