Assoc Svcs Business Analyst

Description

About this role:

This opportunity is for CNR (Custom Newsletter and Reprints) Centre of Excellence which is a part of Global Strategy & Operations (GS&O) group at Gartner.  The CNR Centre of Excellence supports Gartner's Reprints clients end-to-end, ensuring compliance on marketing collateral, providing guidance to clients. The role also involves driving efficiency & effectiveness of overall program.

As a member of this team, you will have the opportunity to work directly with Gartner’s service delivery group (especially the Client Success Partners) and Content Compliance Team. You will review client's marketing collateral to ensure its compliance with Gartner's content compliance policy, whilst putting on the hat of a marketing expert ensuring that post-review collateral still has a marketing spin to it. This is very essential for the business, as it is the only touch point which allows Gartner to protect its objectivity and integrity in the industry, as an unbiased research firm.

This is an excellent opportunity to be in high-impact teams, where you can truly develop your skill set and knowledge and bring impact to the business.

What you’ll do: 

Evaluate Marketing Collaterals from Gartner clients to o Ensure they are following Gartner Content Compliance policy.

Provide guidance to client to improve the content quality of the material

Ensuring 100% adherence to SLAs on client facing deliverables

Support clients in faster promo approval by getting on client calls where the clients have questions on the edits provided by the promo review associates

Address client queries related to policy guidelines for promo campaign creation through client calls

Collaborate with Client Success team to enhance client experience by providing quality reviews to client

Demonstrate ability to seek feedback from stakeholders as well as leverage metrics and internal analysis to identify opportunities to improve service delivery for stakeholders

Liaise efficiently with internal stakeholders and senior management, and efficiently structure communications, business analysis and professional presentations

What you’ll need:

Graduate having 0-4 years of work experience

An excellent command on written English and can write succinct messaging to ensure clients understand the review comments/feedback

Strong aptitude for qualitative and quantitative research and analysis

Excellent oral and written communications skills, and proficiency in English

Exposure to digital content review/ content management would be a plus

A keen eye for detail while reviewing client’s collateral

Strong orientation towards process and operational excellence

Strong cross-functional collaboration skills

Strong Microsoft Office expertise – Excel, PowerPoint

Enjoys working in a collaborative and high performing team environment and keen to accelerate learning curve

Detail-oriented with high personal standard for quality and accuracy

Skillful in managing expectations of varying stakeholders (internal & external)

Quick Learner, Process- driven

What you'll get:

Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

Collaborative, team-oriented culture that embraces diversity 

Professional development and unlimited growth opportunities

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to  .

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.