Associate - Customer Support - Consulting Firm

- Opportunity within a company with a solid track record of performance - Attractive Salary & Benefits - A role that offers a breadth of learning opportunities Our client is a passionate human resource consulting organization. Outpace aims to be the number one human resource consulting organization enabling the job seekers to build their dreams. The Job : You will be responsible for : - Handling inbound calls and emails in a professional manner. - Resolving customer inquiries and requests and ensuring strong customer satisfaction. - Working with various internal teams to ensure prompt and accurate order processing and delivery. - Escalating customer feedback as required. Ideal Candidate : - You have at least 1 year experience within a Customer Service role, ideally within the Consulting and Other Services industry. - You possess excellent interpersonal as well as written and verbal communication skills. - You are a strong team player who can manage multiple stakeholders - You possess strong analytical skills and are comfortable dealing with numerical data - You are highly goal driven and work well in fast paced environments (ref:updazz.com)