Associate Product Manager

Job Title: Associate Product Manager

Company: Convin

Location: Bengaluru (On Site)

About Convin:

Convin is a Contact Center software that leverages AI to improve customer interactions. By utilising conversation intelligence, companies with high volume calls can automate 100% conversation QA, uncover business-driving behaviours & actions, and auto-create personalised coaching instances. Moreover, we aim to eliminate human dependency and proactively address all contact centre challenges.

Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact centre processes with its platform capabilities. For more information, visit

Job Description:

Convin is seeking a dynamic and motivated Associate Product Manager to join our passionate team. As an Associate Product Manager, you will play a crucial role in assisting the Product Manager in executing the product strategy. You will work closely with the technical team to ensure that our products continue to meet and exceed customer expectations.

Roles and Responsibilities:

• Working alongside the Product Manager, Technical Team to own and execute the Product strategy
• Assist in developing a clear product roadmap, including feature prioritisation, timelines, and resource allocation.
• Continuously monitor market trends and competitive landscape to inform product decisions
• Work closely with the technical team, including developers, ML Team, and Design team to communicate product requirements effectively.
• Prepare comprehensive product documentation, including specifications, user stories, and release notes.
• Communicate product updates and enhancements to internal teams and external stakeholders.
• Work on the adoption of existing features by collaborating with various internal teams and helping to deliver value to the end customers.

Qualifications:

• MBA Degree with a Bachelor's degree in business, computer science, or a related field 
• Minimum 1 year prior experience in a product management role or related field 
• Passionate to work on AI and have an interest in exploring and learning about AI products
• Experience with B2B SaaS products is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

At Convin, we value creativity, innovation, and a commitment to excellence. If you are passionate about leveraging AI to transform industries and want to be part of a dynamic team dedicated to pushing boundaries, we encourage you to apply.

Here’s What happens after you apply? 

1. Within 4 days of your application - our hr team will contact you to schedule a quick chat with one of our founders. 

2. If there’s a fit, the 2nd & 3rd rounds will be scheduled within a week. 

3. The whole hiring process will be completed within 15 days of your application. 

What makes this role a perfect opportunity? 

● Expand your knowledge: You can buy a course or book worth Rs. 1000 every month (we reimburse it). And, the best part? It doesn’t have to be related to your job! It can be a novel, a gratitude journal, or anything that helps you learn something new. 

● Holiday Allowance: INR 24000 allowance every year for travel anywhere. 

● Wifi Allowance: INR 6K wifi allowance 

● Learn Fast: Amazing amount of learning that will help you shape your career and pave the path for entry into one of the most lucrative industries in India right now.