Chief of Staff to the CHRO

About Navi

Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Founders: Sachin Bansal & Ankit Agarwal

Know what makes you a “Navi_ite” :

1.Perseverance, Passion and Commitment

• Passionate about Navi’s mission and vision

• Demonstrates dedication, perseverance and high ownership

• Goes above and beyond by taking on additional responsibilities

2.Obsession with high quality results

• Consistently creates value for the customers and stakeholders through high quality outcomes

• Ensuring excellence in all aspects of work

• Efficiently manages time, prioritizes tasks, and achieves higher standards

3.Resilience and Adaptability

• Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility

About the role :

As the Chief of Staff to the Chief Human Resources Officer (CHRO), you will play a critical role in supporting the CHRO in strategic planning, decision-making, and operational management within the Human Resources (HR) department. You will serve as a trusted advisor and liaison between the CHRO and various stakeholders, ensuring alignment of priorities, effective communication, and seamless execution of initiatives. This position requires a combination of strategic thinking, project management expertise, and strong interpersonal skills to drive organizational effectiveness and achieve HR goals.

What You'll Do & Achieve

1. Strategic Planning and Decision Support:

• Collaborate with the CHRO to develop and execute HR strategies aligned with the organization's goals and objectives.
• Conduct research, data analysis, and benchmarking to inform strategic decisions and drive continuous improvement within the HR function.
• Provide insightful recommendations to the CHRO on key initiatives, organizational priorities, and resource allocation.

2. Operational Management and Oversight:

• Oversee the day-to-day operations of the HR department, ensuring efficient workflow, adherence to policies and procedures, and timely resolution of issues.
• Monitor key performance metrics and operational KPIs to track progress, identify areas for improvement, and drive accountability.
• Coordinate cross-functional projects and initiatives that require HR involvement, ensuring alignment with overall business objectives.

3. Stakeholder Engagement and Communication:

• Serve as the primary point of contact and representative for the CHRO, interfacing with internal and external stakeholders, including senior leadership, HR team members, and external partners.
• Facilitate communication and collaboration across departments, fostering strong relationships and promoting a culture of teamwork and transparency.
• Prepare and deliver presentations, reports, and updates on behalf of the CHRO, effectively conveying key messages and strategic priorities.

4. Special Projects and Initiatives:

• Lead or support special projects, strategic initiatives, and change management efforts as directed by the CHRO, driving implementation and ensuring successful outcomes.
• Manage complex, high-priority assignments with a focus on quality, innovation, and stakeholder engagement.
• Anticipate potential challenges and proactively develop solutions to address them, mitigating risks and maximizing opportunities for success.

What are we looking for

• Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
• 8+ years of progressive experience in Human Resources, with a focus on strategic planning, project management, and organizational development.
• Strong understanding of HR principles, practices, and regulations, with demonstrated expertise in areas such as talent management, employee relations, compensation, and benefits.
• Excellent analytical skills and ability to synthesize complex information into actionable insights and recommendations.
• Exceptional communication skills, including written, verbal, and presentation abilities, with the ability to influence and engage stakeholders at all levels of the organization.
• Proven track record of driving results in a fast-paced, dynamic environment, with a focus on collaboration, innovation, and continuous improvement.
• Strategic thinker with a proactive mindset, able to anticipate future needs, identify opportunities, and develop creative solutions to address challenges.
• High level of integrity, discretion, and professionalism, with a commitment to upholding ethical standards and maintaining confidentiality.

This position offers a unique opportunity to work closely with the CHRO and senior leadership team to shape the future of the HR function and drive organizational success. If you are a strategic-minded HR professional with a passion for making an impact and driving change, we encourage you to apply.