Deputy Manager - HR

Job Description

Introduction
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy. Your Role and Responsibilities
As Assistant Manager–Recruitment, you are responsible for working with partners and provide end to end recruitment support. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan and implement sourcing strategies to provide a qualified talent pool.

• Take ownership of sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) as appropriate, and taking actions where necessary to drive to success.
• Conduct initial assessment of candidate suitability.
• Follow new methods with the approach for sourcing candidates and generating new leads
• Work in conjunction with the business head in the establishment of weekly/quarterly/yearly Global Delivery Center goals
• Utilize ATS to perform candidate screening (and other program tools)
• Ensure detailed screening and selection criteria to identify top talent and resolve meaningful strength of the talent in the pool
• Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring, and leading the team
• Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery

Required Technical and Professional Expertise

• 6-8 years of experience in recruitment standard methodologies (preferably in ITES / BPO / FA)
• Good verbal and written English language skills
• Proven experience in People management for any International IT / ITES Companies
• Experience in building rapport and collaborating with Hiring Managers through the open requisition, sourcing, debrief and offer stages
• Expertise in sourcing through social media channels and other innovative sourcing channels
• Demonstrable experience in partner management and strength to hold difficult conversations with them
• Build expertise in deep domain knowledge, understanding of business strategy and drive innovation

Preferred Technical and Professional Expertise

• Experience in direct sourcing and recruitment experience in a corporate or consultancy (RPO set up is preferred)
• Equipped with consultative instinct, passionate about recruiting and not view the role as transactional Proficiency and experience in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) will be an advantage
• Ambitious individual who can work under their own direction towards agreed targets/goals
• Proven change management and be open to it good time management and work under tight deadlines
• Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed
• Maintain technical knowledge by attending educational workshops, reviewing publications