Function Delivery Associate

Job Description

Skill required: Contractor Exchange - Workforce Management (WFM)
Designation: Function Delivery Associate
Qualifications: Any Graduation
Years of Experience: 1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at
What would you do? Job Description: • Manage contractors work order creation, onboarding process and BGC checks • Responsible to arrange interview scheduling for screen selected candidates • Manage contractor extension, timecards, expense and payment request queries in compliant way • Handle project and supplier escalations under the guidance of SME • Act on contractor closure communications to suppliers effectively • Manage payroll queries of contractors with suppliers • Manage contract amendments, revisions and if any tenure discounts • Manage supplier and contractors agreements with legal, Cx onshore and project teams • Work closely with all onshore hiring managers and suppliers • Willing to work in Shifts : 6.30 am to 4.30 pm and 11.30 am to 8.30 pm The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space – providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits.
What are we looking for? • Work experience of minimum 1- 3yrs into core HR operations, recruitment, and compliance processes. •• Willing to work in Shifts : 6.30 am to 4.30 pm and 11.30 am to 8.30 pm •Good in written and verbal communication • fair knowledge into MS excel and power point
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shiftsAny Graduation

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