Sr. D&T Analyst - NAF

ABOUT GENERAL MILLS

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T)  Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

JOB OVERVIEW

Function Overview

The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. 

The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the provided Link

Purpose of the role

• Bring a quality assurance perspective to the team, ensuring appropriate integration of QA considerations throughout team processes
• Lead test planning, test case reviews, user acceptance testing sessions, and defect management discussions
• Review and assess project requirements to ensure they are testable and meet quality standards
• Identify and implement new tools, techniques, and processes to reduce test maintenance effort
• Identify and track vulnerabilities reported by cybersecurity, accessibility, & observability teams
• Track bug fixes, coordinate release plans, UAT and reporting

KEY ACCOUNTABILITIES

• Define and enforce QA best practices, processes, and consistent standards across GMI and other vendor partners
• Stay updated on Salesforce best practices and emerging trends in quality assurance
• Develop test plans, test cases, and test data that include cross dependencies between organizations and platforms, such as Salesforce Marketing Cloud, Web/Mobile applications, and Google Cloud Platform
• Determine integrated testing solutions, analyze test coverage, and define test environment strategies utilizing best practice architecture and methodology
• Conduct functional, regression, and End to End testing for Salesforce Marketing Cloud and its upstream and downstream applications, identifying defects, debug, troubleshoot, and track the issue to closure
• Design and develop test automation to improve the testing process over time and as campaign efforts expand
• Evaluate development work from VAPT (Vulnerability Assessment and Penetration Testing) reports and ensure remediation of identified vulnerabilities​
• Monitor trending issues on GA, DataDog, Azure Alerts, etc., and raise alarms to the development team wherever necessary​
• Monitor and report on QA metrics, including test execution progress, defect status, and test coverage
• Research testing methodologies to continuously evolve our testing processes
• Manage defects; follow up and ensure that all defects are remediated, including escalations to ensure expected consumer experiences
• Coordinate testing with other team members, subject matter experts, and end users
• Effectively track and communicate testing status and defects to the project stakeholders

MINIMUM QUALIFICATIONS

• Education – Full time graduation from an accredited university (Mandatory- Note: This is the minimum education criteria which cannot be altered)
• Creating test plans, test cases, and test strategy requirements
• Designing and developing test automation frameworks or tools
• Identifying, documenting, presenting, and reporting issues to management teams
• Agile application (Scrum) development methodologies using agile project management like JIRA, Confluence, Test and Defect Management Tools and working directly with development teams
• Testing apps and integrations with Google Cloud, Websites, emails, and back-end APIs

PREFERRED QUALIFICATIONS

• Experience in a large, complex organization including teams with multiple geographies and across business and technology teams
• Experience with SQL, ETL, Data migration and Database testing
• Salesforce CRM application with clouds (Sales, Service, or Data Cloud) and testing in Salesforce Marketing Cloud, including personalization, journey builder, automation studio, email studio, segmentation of data extensions, and cloud pages
• Experience working with Content Management Systems (CMS)
• Experience with A/B testing, audience segmentation, and personalization use cases
• Deep understanding of SDLC, Design Principles, and Cloud
• Exposure to Google Analytics, Salesforce Marketing Cloud, Email Marketing, System Integration, and Data Forms
• Working experience with JMeter
• Working experience with JavaScript, Node.js, Python and HTML/CSS