G, Sr. Program Analyst

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Jr. Network Engineer

• Managing and prioritizing assigned tasks collaborating with team members when needed – business projects, change controls, documentation, and vulnerability remediation, etc.
• Enhance and maintain network environments performing routine tasks – e.g.
• Firewall policy changes
• Upkeep of IPAM and network diagrams
• Network monitoring and resiliency
• Software/Firmware Updates
• Contribute to documentation by writing and updating existing documents and diagrams.
• Provide network architecture recommendations and best practices.
• Supporting escalated tickets from Service Desk Team
• Research & advise on new technologies and practices.
• Support Fortigate systems, Manage ACL, centralized logging for firewalls
• Support for Configuration based, version based, policy based issues
• Configure new, updating firmware, policy changes
• Infra team manages all issues related to this through proactive monitoring and use it
• Log in to the switch and managing it (E.g. Configure new, updating firmware, policy changes)
• Networking, including vnets, private networking, and private endpoints in Azure
• Ability to work with Hybrid-networking scenarios with on-prem to Azure connectivity, VPN Gateways

• Network topologies, making recommendations to management, and providing a cost/benefit comparison.
• Contribution to a centralized documentation repository.
• Participated in ITIL change management processes.
• Manage maintenance window tasks, document impacts, and communicate with users; reaching out by phone as needed post-maintenance for troubleshooting.
• Direct involvement with PCI / SOC compliance audits
• Must be knowledgable in best practices

Qualifications

Bachelor Degree

• Diploma/Graduate
• 3+ years hands-on experience with Fortinet Product
• 3+ years hands-on experience with Cisco/Juniper
• 3+ years of experience with Azure Cloud Networking