Manager Order Management

Responsible for managing the day-to-day operations of "Order execution" for the orders from APAC region. To work closely with internal support functions to deliver a great customer experience by adhering to agreed delivery timelines and proper communication.

Responsibilities

• Review each sales order to ensure all orders confirm to revenue recognition policy and adhere to the discounts as detailed in the organizations policy manual.
• Provide cross-functional operational support to sales, logistics, legal and operations on daily basis.
• Provide status on orders, contract, invoices, serial numbers, shipment tracking etc to all stakeholders.
• Maintain and monitor weekly metrics, including parameters like on-time delivery, Average business days to ship, Expedite and Rejection rates etc.
• Participating in the development of new processes or techniques to resolve problems and prevent their re occurrence, and contributing ideas for process improvements.
• Ensure focus, processing throughput, and professional composure in a fast-paced environment especially during high-volume periods at quarter end.
• Awareness and participating in EMS Programs / Initiatives by adhering to the instructions / operation control procedures.

Education

• BE Electrical (added advantage) or BE Mech/Electronics
• SAP
• well versed in MS office tools

Experience

• Min 7 - 10 years from Electrical Engineering industry
• Explosion Protection technology experience an added advantage
• Experience in working with SEA countries an added advantage. Because role would closely work with SEA team.
• good in English (read/write/speak) international standards.

Candidates can send profiles to