Order & Logistic Team Lead-Deputy Manager-Pune

Job Description

What you’ll do

The O&L Team Lead role is responsible for leading our team of IOT specialists who provide end to end order management expertise across IOTl products and services in the VOIS. This is a leadership role that requires a deep understanding of Vodafone’s complex global and local products and solutions as well an acute understanding of competitive market trends, and winning pricing strategies. 

The role requires understanding of internal and external Customer business models and requirements, and the ability to form and lead a high performing team culture to deliver best in class services – across multiple time-zones and geographies.

Key accountabilities and decision ownership:

• Accountable for leading an end-to-end Order and Logistic  team who provide expert commercial support for various Vodafone markets, into every wholesale customer segment and portfolio area.
• Develop and implement Order Management strategies and training to all team members using industry best-practice.
• Strong stakeholder  and partner relationships across Request to Cash cycle
• Expert in managing reporting and data transformation
• Constantly challenge operational paradigms, to ensure creating operational efficiencies  

• Highly developed and proven order management skill
• Thought leadership and strong decision making capability.
• Proven record to managing customers, demanding internal stakeholders and a strong appreciation of sales processes and methodologies.
• Strong analytical skill and should be able to connect dots
• Drive team performance and manage a group of senior team members

• Over 7 + years of experience working for global corporate organisations
• Over 7+ years of experience in Commercial, Sales or Operations, leading virtual teams in the delivery of complex, global projects
• Strong people management and operation management background

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.