Pega Business Analyst

PEGA ANALYSTDescription :- Business analyst with experience in PEGA Based Systems. We are looking for a Business Analyst who has excellent skills and experience working on PEGA projects, not an Lead Business Architect.Summary :- The ideal candidate will have experience as a business analyst with PEGA based systems (not a Pega Business architect)- The selected consultant will be expected to learn multiple complex systems and work with a team of business analysts under the supervision of the project lead and or lead business analyst on multiple projects.Requirements :- Client is looking for a BA with extensive experience and strengths in software development and business process re-engineering. - The BA will work as a liaison between IT and business user.- The BA will be responsible for requirements gathering, documentation, backlog management and other related tasks.- Contractors are expected to work along with stakeholders to understand policies, operation of an organization or program and to recommend solutions that enable the organization to achieve its goals.- In depth analysis of the source system is required to identify and document business/system requirements into complete SCRUM user stories.- Provide business application support for Services & Logistics Pega and Salesforce applications.- Good to have knowledge in the Oracle Order Management module.- Should be able to work in shifts- Should have prior experience of Incident Management , handling escalations, monitoring incidents, and alerts.- Should be abe to contribute to creation and maintenance of appropriate technical and business knowledge base documents.- Participate in User Acceptance Testing (UAT).- Highly preferred Cisco business operations experience.Skillset :Pega :- Pega 8.4 Certified System Architect (CSA) - At least 2 years of hands-on experience- Good to have Salesforce knowledgeOther :- Proficient in Oracle Order Management- Basic understanding of data exchange- Familiarity with SQL/PL SQL (intermittent)- Skilled in MS Office (Excel/Word/PowerPoint)Soft Skills :- Ability to translate technical terminology into business language- Strong written and oral communication skillsResponsibilities :- Requirements will be gathered using diverse means wide degree of creativity and initiative is expected. UI/UX documentation needs to be done via Adobe XD.- Conducting gap analysis of existing business processes or information management system and propose changes to gain efficiencies and/or automation - Present and elaborate on their deliverables - Understand business vision and translate to solutions.- Proactively identify and mitigate risk to projects - coordination of meetings with stakeholders, project managers and/or development team - mentor team members.- Contractor must be able to independently create SCRUM user stories, maintain product backlog and perform sprint planning.- Ensure the quality in various deliverables by performing any required testing. Must be able to work independently with minimal supervision. (ref:hirist.tech)