Y- Senior Analyst- SOC L support

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Primary Responsibilities:

• Lead and manage incident investigations, ensuring effective response and thorough documentation.

• Administer the  IBM QRadar SIEM platform,  optimizing its capabilities for threat detection and mitigation.

• Oversee the  SOAR platform , developing automated security workflows and playbooks for efficient incident response.

• Manage  ZScaler  policy, ensuring secure internet access and compliance with organizational standards

• Configure and maintain  Crowdstrike EDR policies  to safeguard endpoints against advanced threats.Duties:

• Collaborate with IT departments to implement robust security measures.

• Collaborate with IT departments to perform incident response

• Administer and Manage the SIEM infrastructure

• Administer and Manage the Zscaler infrastructure

• Threat hunting to identify threats and use cases applicable for the environment

• Ability to understand and triage security incidents

• Mentor junior analysts and contribute to the development of the security team.

• Maintain current knowledge of security technologies and continuously improve security posture.

Skills:

• Excellent analytical and problem-solving skills.

• Strong communication and interpersonal abilities.

• Capable of working under pressure in a fast-paced environment

• Up-to-date knowledge of cybersecurity threats, trends, and best practices.

Qualifications

• Bachelor’s degree in Computer Science, Information Security, or a related field.• Professional certifications such as CISSP, CISM, or GIAC are highly desirable.• Proven experience in incident response, forensic analysis, and threat intelligence.• Expertise in managing SIEM, SOAR, ZScaler, and EDR solutions, particularly IBM QRadar and Crowdstrike• Should be open to work in rotational shifts.• Ability to independently manage and deliver client requested tasks.• Understanding and experience with ITSM solutions such as ServiceNow, ManageEngine etc. is an added advantage. • Min 3-4 years of relevant experience in SIEM administration and SOC management.• Good understanding of proxy administration and management.