Associate: Private Bank Product Marketing

Job Description

JP Morgan Chase & Co is a leading global financial services firm with assets of more than $2.9 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.

J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

AWM Global Product Marketing is a team responsible for strategic marketing & execution of all wealth management investment, banking & trust products to UHNW and Institutional clients. As an Investment Product and Content Marketing professional, you will work closely with Business, subject matter experts (SMEs), and various teams within Marketing to develop content - includes but not limited to markets, thought leadership, investment strategies, and product solutions.

Job Description: 

The Product Marketing Content Manager Associate will be vital to the maintenance and upkeep of collateral on the public website across a variety of business lines. 

• Partner closely with Marketing Business Leads & Line of Business team members to update and refresh collateral assets living on the public website, including, but not limited to articles, biographies, and landing pages. 
• Maintain a project lifecycle system for the implementation of changes required to ensure compliance, legal and risk needs are met on regular cadence as informed by marketing leads.
• Interact with content owners, legal, risk and compliance to ensure all content features consistent, cohesive messaging aligned to brand positioning. 
• Partner to translate English materials into other target languages as appropriate, including project management with translation agencies, implementing translations into existing templates and publishing to client, in alignment with stated risk & control processes
• Collaborate with web teams and production to ensure accuracy of updates are implemented and live across all assets. 
• Partner with Analytics team to compile meaningful data for analysis and reporting to facilitate content strategic planning. Gather and analyze engagement metrics for our product marketing collateral and digital content across our website and internal systems
• Work effectively with a wide range of stakeholders across all levels, regions and channels

Required qualifications, capabilities and skills:

• Post Graduate in finance, economics or equivalent preferred with demonstrated experience and success as a writer in the industry
• Experience in investment/financial writing, with solid understanding of financial, economic and investment concepts, asset management industry, products and customer behavior
• Superior writing and editorial skills in English
• Digital and social savvy; solid experience in data-driven approach to content engagement
• Demonstrates ability to turn complex financial subject matters into compelling stories that effectively promotes the firm’s capabilities, engages the target audience, and steers the desired actions.  Demonstrated ability to synthesize various viewpoints and translate those views into thoughtful marketing and educational pieces
• Passionate about creating client engaging content and keen on evaluating content impact for continuous improvement.
• Displays a reporter-like tenacity to work with senior-level subject matter experts to generate high-quality content under tight deadlines, within hours or next day (for example, when developing content on market response)

Preferred qualifications, capabilities and skills:

• Excellent communicator (written and verbal) with leadership and interpersonal skills to coordinate efforts across teams across markets
• Excellent time management and project management skills and the ability to coordinate editorial projects with multiple teams. Highly flexible; comfortable working with ambiguity; ability to multi-task, and to enjoy working in a demanding, fast paced environment; ability to adapt quickly and manage multiple, competing priorities and projects with quality output at one time
• Process-driven, attention to details with proven experience of managing content production processes. Ability to steer process improvements/automations to build efficiencies and to establish best practices across the team
• High level of independence and positive energy; responsible and accountable; respect for diversity of opinions and styles; flexible in approach. Thrives working both independently and as a team member

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​