Corporate Marketing Executive

A Corporate Marketing Executive is responsible for overseeing the daily operations of a Marketing team ensuring effective sales and lead generation activities and managing the performance of telemarketing agents on the floor.

Responsibilities:

1.Team Leadership:

Supervise and manage a team of telemarketing agents providing guidance training and performance evaluations.

Foster a positive and motivated work environment to boost team morale and productivity.

2.Campaign Execution:

Plan coordinate and execute outbound telemarketing campaigns to achieve sales and lead generation targets.

Monitor campaign progress call volume and agent performance.

3.Performance Management:

Set individual and team targets for call volume conversions and other relevant metrics.

Provide coaching feedback and performance evaluations to agents to improve outcomes.

4.Data Analysis and Reporting:

Analyze call data and campaign results to identify trends areas for improvement and opportunities for optimization.

Prepare regular reports on team and campaign performance for management.

5.Agent Training and Development:

Design and deliver training programs to enhance agent s product knowledge sales techniques and customer interaction skills.

6.Conflict Resolution:

Address agent concerns and resolve conflicts promptly and effectively.

Provide solutions to challenges that may arise during campaign execution.

Requirements

Skills & Qualifications:

• Leadership and team management abilities.
  
• Excellent communication skills both verbal and written.
  
• Strong analytical and problemsolving skills.
  
• Customercentric mindset and understanding of effective sales techniques.
  
• Datadriven decisionmaking based on campaign metrics.
  
• Conflict resolution and interpersonal skills.
  
• Proficiency in call center software and CRM systems.
  
• Time management and organizational skills.
  
• Ability to adapt to changing campaign requirements and dynamics.

Marketing, Team Ledership, Campaign Execution, Performance Management, Data Analysis