Job Description - 3 Days Left: BPO Process Trainer - with Great Benefits
We are looking to hire an energetic 3 Days Left: BPO Process Trainer to join our all-star team at Transact Global Bpo & Call Center in New Delhi Delhi Growing your career as a Full Time 3 Days Left: BPO Process Trainer is an amazing opportunity to develop excellent skills. If you are strong in critical thinking, planning and have the right experience for the job, then apply for the position of 3 Days Left: BPO Process Trainer at Transact Global Bpo & Call Center today!
Designation - BPO Process Trainer Location - Yeshwantpur, Bengaluru Salary - Upto 4.3LPA Immediate Joiners Required We are currently hiring for Process Trainers - BPO Domain Job Requirement : Job description •Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary •Conduct and periodically review contents/initial training material of the initial training of New Hires of the process. •Develop and conduct Refreshers based on Training needs for existing Agents and help prepare them for the job. •Using trending data from Quality Assurance reports, create one-on-one or group trainings to resolve training discrepancies. •Evaluate clients training requirements and establish training goals/completion milestones •Develop and implement client-specific training programs and material using input from Project Managers, client training materials and Knowledge System contents. •Coordinate training activities looping in TP and client stakeholders. Facilitate role-playing, test, certification, and remediation. •If needed, should be able to assist Human Resources and Call Center Management in participating in the selection process of potential candidates; •Provide assistance in developing cross-training materials and SOPS, as required; •Preparation of Training Plans, and relevant Training reports and Dashboards. Requirement : Should have 1-4 years of experience as a process trainer in a BPO Work Location: Yeshwantpur Salary Offered - Upto 4.3 lakhs
Benefits of working as a 3 Days Left: BPO Process Trainer in New Delhi Delhi:
● Excellent benefits ● Company offers career progression opportunities ● Attractive package
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