Chief Manager- Delivery Manager - Fast Hire

We are looking to hire a creative Chief Manager- Delivery Manager to join our diverse team at Hdfc Life in Mumbai Maharashtra
Growing your career as a Full Time Chief Manager- Delivery Manager is a fantastic opportunity to develop excellent skills.
If you are strong in teamwork, critical thinking and have the right initiative for the job, then apply for the position of Chief Manager- Delivery Manager at Hdfc Life today!

Overall purpose of the Job : Head the Delivery of Automation Program (Development & Support) in HDFC Life.

• Key Performance Areas:
• Identify new technologies emerging in market that meet HDFC Life requirement
• Identifying right vendors who meet our requirements
• Benchmarking competition & non-competition markets to identify new trends that can be replicated in HDFC Life
• Program managed large engagement
• Technically sound and skills to handle difficult situations
• Should be able to lead large, complex and high impact strategic projects
• Should have lead a team of 10+ team members
• Basic to Intermediate knowledge of AWS deployments
• AWS Based BOT Troubleshooting knowledge
• Basic Network knowledge to go through day to day BOT requirements
• Expert knowledge in designing optimum solution through BOTs to ensure simplest design, optimum runtime, crisp communication in cases of exception etc.
• Working knowledge of BOTs either through Ui Path, Automation Anywhere etc. or scripts through Java,.Net, Python etc.
• Define & Track process metrics (measure of success parameters for the project) for the RPA program team
• Ensure Regular Performance & Progress Review & Regular feedback/Reporting to Digital Organization team on progress
• Facilitating technological solutions to the problems/situations coming up/arising during development phase
• Create a timeline for project implementation in consultation with the vendor while keeping the business requirements in mind & ensure adherence of the same.
• Work closely with Change Management Team to facilitate changes arising out of the various ideation initiatives.
• Head the production support team
• Liaise with Business & Vendor for Identifying the gaps & issue resolution in cases of escalations
• Adherence to issue resolution agreed SLAs
• Liaison with Infra, Admin & Business SME to provide necessary support to vendor for PoC, support, Administrative management, etc (contract, billing etc.)
• Continuous Improvement - Identify areas for support automations & implement them
• Coordinate with Vendors, Business & Auditors for any Audits
• Lead governance around support areas with Vendor

Personal Attributes:

• Leadership Skills
• Willing to roll up the sleeves and sit with the team
• Out of Box Thinker
• Problem Solving Skills
• Communication Skills
• Presentation Skills
• Analytical Skills
• Stakeholder Management
• Team Management

Benefits of working as a Chief Manager- Delivery Manager in Mumbai Maharashtra:

● Company offers great benefits
● Opportunities to grow
● Attractive package