Job Description - Chief Manager- Delivery Manager - Urgent Hire
We are searching for a motivated Chief Manager- Delivery Manager to join our passionate team at Hdfc Life in New Delhi Delhi
Growing your career as a Full Time Chief Manager- Delivery Manager is a fantastic opportunity to develop productive skills.
If you are strong in cooperation, creativity and have the right experience for the job, then apply for the position of Chief Manager- Delivery Manager at Hdfc Life today!
Overall purpose of the Job : Head the Delivery of Automation Program (Development & Support) in HDFC Life.Key Performance Areas: Identify new technologies emerging in market that meet HDFC Life requirement Identifying right vendors who meet our requirements Benchmarking competition & non-competition marketsto identify new trends that can be replicated in HDFC Life Program managed large engagement Technically sound and skills to handle difficult situations Should be able to lead large, complex and high impact strategic projects Should have lead a team of 10+ team members Basic to Intermediate knowledge of AWS deployments AWS Based BOT Troubleshooting knowledge Basic Network knowledge to go through day to day BOT requirements Expert knowledge in designing optimum solution through BOTs to ensure simplest design, optimum runtime, crisp communication in cases of exception etc. Working knowledge of BOTs either through Ui Path, Automation Anywhere etc. or scripts through Java,.Net, Python etc. Define & Track process metrics (measure of success parameters for the project) for the RPA program team Ensure Regular Performance & Progress Review & Regular feedback/Reporting to Digital Organization team on progress Facilitating technological solutions to the problems/situations coming up/arising during development phase Create a timeline for project implementation in consultation with the vendor while keeping the business requirements in mind & ensure adherence of thesame. Work closely with Change Management Team to facilitate changes arising out of the various ideation initiatives. Head the production support team Liaise with Business & Vendor for Identifying the gaps & issue resolution in cases of escalations Adherence to issue resolution agreed SLAs Liaison with Infra, Admin & Business SME to providenecessary support to vendor for PoC, support, Administrative management, etc (contract, billing etc.) Continuous Improvement Identify areas for support automations & implement them Coordinate with Vendors, Business & Auditors for any AuditsLead governance around support areas with Vendor Personal Attributes:Leadership Skills Willing to roll up the sleeves and sit with the team Out of Box Thinker Problem Solving Skills Communication Skills Presentation Skills Analytical Skills Stakeholder Management Team Management
Benefits of working as a Chief Manager- Delivery Manager in New Delhi Delhi:
● Excellent benefits
● Advancement opportunities
● Advantageous package
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