Telecaller - Loan Recovery - with Growth Opportunities

We are on the lookout for a driven Telecaller - Loan Recovery to join our all-star team at Assurred Capital Group in New Delhi Delhi
Growing your career as a Full Time Telecaller - Loan Recovery is an incredible opportunity to develop useful skills.
If you are strong in adaptability, persuasion and have the right experience for the job, then apply for the position of Telecaller - Loan Recovery at Assurred Capital Group today!

We are hiring 20 telecallers for one of a leading financial services company in Delhi Responsibilities ·        Make outbound calls to customers who have defaulted on loan payments to negotiate repayment plans. ·        Explain the importance of timely repayment and discuss available options for repayment. ·        Provide assistance and guidance to customers in understanding their outstanding dues and payment schedules. ·        Maintain accurate and detailed records of all interactions with customers, including commitments made and follow-up actions required. ·        Collaborate with internal teams, such as collections and customer service, to resolve customer queries and ensure a smooth recovery process. Requirements : ·        Proven experience as a telecaller or similar role, preferably in loan recovery or collections. ·        Excellent communication skills, both verbal and written, with the ability to effectively negotiate and persuade customers. ·        Strong customer service orientation and the ability to empathize with customers while maintaining professionalism. ·        Good problem-solving skills and the ability to handle difficult situations with tact and diplomacy. ·        Proficiency in using MS Office. Qualifications High school diploma or equivalent; additional qualifications in finance or related fields will be advantageous. Previous experience in the banking, financial services, or lending industry will be highly regarded. Familiarity with regulatory requirements and industry best practices related to loan recovery and collections is a plus.

Benefits of working as a Telecaller - Loan Recovery in New Delhi Delhi:

● Company offers great benefits
● Opportunities to grow
● Attractive package