1st Party Collection Executive

• Execute strategic negotiation and persuasion techniques to secure timely payments from clients.
  
• Analyze account discrepancies and utilize problem-solving skills alongside active listening to address client concerns.
  
• Leverage basic computer proficiency to manage databases, update records, and generate collection reports accurately.
  
• Deliver clear and professional verbal communication during all client interactions to de-escalate tension and facilitate agreements.
  
• Coordinate comprehensive customer interaction and follow-up schedules to ensure consistent engagement with debtors.
  
• Manage the end-to-end payment collection coordination process, from initial contact to final settlement verification.
  

• Minimum of one year of professional work experience in a relevant field.
  
• Proven ability to negotiate effectively and persuade stakeholders to meet financial obligations.
  
• Strong aptitude for problem-solving combined with active listening capabilities.
  
• Proficiency in basic computer applications and data management tools.
  
• Exceptional verbal communication skills capable of handling sensitive financial discussions.
  
• Demonstrated experience in managing customer interactions and executing systematic follow-up procedures.
  
• Competence in coordinating payment collection activities within a structured environment.