4M India - IT Engineer

As a Workplace IT Engineer you are part of the IT team that manages the entire IT ecosystem for our 6 offices, globally. In this role you are expected to drive automation, optimization and setup of the complete Microsoft 365 environment for your colleagues around the world. At Plat4mation our IT strategy is centered around a cloud first approach, so most of our applications and services are cloud based. Your work will be focused on workspace solutions, providing direct support for your colleagues as well as design and implementation new solutions within our IT landscape.

Scope of work:

• Resolve internal customer-reported (colleagues) issues while working closely with other multi-functional teams.
• Provide feedback for improving product quality and reliability.
• Document relevant information and ensure that the customer (colleague) is communicated with in a timely manner on a level that they understand.
• Drive operational excellence through quality closures and proper escalation of issues.
• Design, plan and execute changes in the IT environment.
• Help maintain administration required for operating an ISO27001 compliant IT environment.
• Automate IT activities as much as possible when it adds value.

• Bachelors or master’s degree in any field of IT.
• At least 3-6 years of experience working with and in complex Microsoft environments.
• Microsoft Sharepoint development skills is a pre.
• Proficient in at least 2 methods of task automation, ideally through scripting.
• Hands-on expertise in implementing and designing Microsoft 365 environments, including the applications and collaboration platforms such as MS Teams, SharePoint, OneDrive, Outlook, Azure AD and Azure Services for workplace solutions such as Intune and MCAS.
• Knowledge of data classification and data loss prevention methods within Microsoft 365.
• Self-driven and resourceful to achieve goals independently as well as work well in groups.
• End to end management of solution and customer engagement with minimal to no supervision.
• Quality focused, problem solving, creativity, planning and organizing, flexibility and communication skills are competences that you excel in.

• Competitive salary
• Bonus based on company performance
• Holiday allowance (24 days for a full-time contract+10 National Holidays)
• PF scheme
• Employee/Family Group Insurance
• Modern laptop
• Internet, transportation and phone allowance
• A modern, flexible and multicultural workplace at an innovative and global company
• Ambitious and kind colleagues from all over the world

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.

Based in The Netherlands, Belgium, Germany, USA, India and Switzerland, we are an Elite ServiceNow Partner dedicated to delivering world-class products and services for the ServiceNow platform. Driven to realize maximum value in the IT, employee, and customer workflow experiences for each one of our customers. We do this by providing a flawless customer experience utilizing our extensive expertise.

Since our inception in 2013, we have grown to more than 200 employees globally, and we are still growing strong! With a team of specialized consultants, we aim for the highest possible results while creating jaw dropping experiences for our customers.

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to careers.india [at] plat4mation.com or apply directly by filling out the form below.