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Academic Counselor - US

icon building Company : Brightchamps
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Academic Counselor - US

About BrightChamps

BrightChamps is a global live -learning edtech platform helping kids aged 6–16 learn nextgen life skills like coding, financial literacy, communication skills, and robotics across 25+ countries.

Role overview

The Academic Counsellor will connect with parents in the US market, understand their child’s learning needs, and drive enrolments for BrightChamps’ programs through consultative counselling and high -quality sales conversation

Key responsibilities

  • Connect with US -based parents via outbound/inbound calls, WhatsApp, emails, and video meetings to explain BrightChamps programs.
  • Understand the child’s current learning level and recommend the right courses and learning paths.
  • Convert qualified leads into enrolments by handling objections and clearly communicating value and outcomes.
  • Maintain follow -up rigor using CRM tools and ensure timely updates on lead status and conversions.
  • Achieve weekly and monthly revenue, conversion, and call productivity targets in a performance -driven environment.
  • Collaborate with operations and academic teams to ensure a smooth onboarding experience for enrolled students.

Desired candidate profile

  • Bachelor’s / Master’s degree in any discipline.
  • Freshers with excellent communication may also be considered.
  • Excellent spoken and written English, with the ability to communicate confidently with US parents.
  • Comfortable working in a night shift and a target -oriented sales role.
  • Strong persuasion, problem -solving, and relationship -building skills with a customer -first mindset.


Requirements

Work schedule & Requirements

  • Work days: 6 days a week, including Saturday and Sunday (weekday off as per business
  • requirement).
  • Shift timing: US Shift – 10:00 PM to 7:00 AM IST (night shift).
  • Mode: On -site / WFO - HSR Layout, Bangalore
  • Laptop: Laptop mandatory; candidates must have a personal laptop in good working condition.




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