Logo-of-Nucleus-Software-Exports-hiring-for-jobs-in-India-on-GrabJobs

Account Management - Manager

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Apply Now
icon loader Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Account Management - Manager

Key Responsibilities

Account Management & Customer Success

  • Own
    end -to -end customer relationships, ensuring high satisfaction, retention,
    and engagement.
  • Track
    and improve Voice of Customer (VOC) and Net Promoter Score (NPS) metrics.
  • Proactively
    manage at -risk (RED) accounts and drive recovery plans.
  • Lead
    stakeholder interactions, identify engagement gaps, and strengthen client
    relationships.
  • Plan
    and execute customer engagement initiatives, events, and milestone
    communications.

 

Program Management Office (PMO) & Delivery Governance

  • Drive
    program delivery excellence, ensuring projects meet quality, timeline, and
    budget objectives.
  • Monitor
    project financials, cost tracking, and profitability.
  • Ensure
    adherence to project management best practices, tools, and governance
    frameworks.
  • Facilitate
    audits, track deviations, and ensure timely closure through corrective
    actions.
  • Coordinate
    with cross -functional teams and vendors to ensure seamless execution.

 

Business Enablement & Sales Operations

  • Manage
    CRM systems to ensure data accuracy, pipeline visibility, and reporting
    consistency.
  • Support
    sales forecasting, pipeline tracking, and performance monitoring.
  • Coordinate
    quote generation, proposals, order processing, and follow -ups on leads and
    renewals.
  • Partner
    with Account Managers on renewals, upsell opportunities, and retention
    strategies.
  • Collaborate
    with Finance on invoicing, payment tracking, and financial accuracy.
  • Standardize
    sales processes, templates, and tools to improve efficiency and
    scalability.

 

Data Analytics & Power BI

  • Design
    and develop interactive dashboards and reports using Power BI.
  • Track
    key metrics including sales performance, conversion rates, customer
    health, and program KPIs.
  • Analyze
    data to identify trends, risks, and opportunities for business growth and
    operational improvement.
  • Integrate
    data from multiple systems (CRM, financials, project tools) into unified
    dashboards.


Requirements

Requirements

  • Strong
    understanding of project management frameworks and customer lifecycle
    management.
  • Hands -on
    experience with Power BI (dashboard creation, data modeling,
    visualization).
  • Experience
    working with CRM tools and sales reporting systems.

Qualifications

  • Bachelor’s
    degree in Engineering, Computer Science, Business, or related field.
  • MBA /
    PGDBM (Sales, Marketing, or Operations) preferred.

 





Benefits

Nucleus is
well known for identifying, nurturing, and promoting the internal talent and
having long mutually rewarding associations with its performing associates. Our
focus programs help our associates to continuously grow based on their
capability, performance, and career aspirations.

 



Original job Account Management - Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Apply Now
Share Job
Share Job

About the Company

Nucleus Software Exports

Nucleus software is a leading digital lending and global transaction banking platform supporting all lines of business – retail banking, corporate banking, Islamic banking, auto finance banking, transaction banking.

Read more about the company

Auto-Apply to Account Management Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Account Management Jobs in India

GrabJobs is the no1 job portal in India, connecting you to thousands of jobs fast! Find the best jobs in India, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.