Account Manager

This role is for one of the Weekday's clients

Salary range: Rs 500000 - Rs 1000000 (ie INR 5-10 LPA)


The Account Manager will act as the primary point of contact between the organization and its clients. This role is responsible for managing existing accounts, driving revenue growth through cross-sell and up-sell opportunities, and ensuring long-term client retention through exceptional service delivery. The ideal candidate will build trusted relationships, exceed client expectations, and consistently deliver against sales and revenue goals. The role requires a daily visit to the office.

Key Responsibilities

Account Management & Revenue Growth

• Own and manage multiple client accounts simultaneously while ensuring high levels of client satisfaction.
• Drive revenue growth by identifying and executing cross-selling and up-selling opportunities within the existing client base.
• Meet assigned sales and revenue targets in line with business goals.
• Forecast monthly and quarterly sales targets and ensure timely execution.

Client Relationship Management

• Build and maintain strong relationships with key stakeholders across client organizations, including CXO-level contacts.
• Act as a trusted advisor by understanding client needs and delivering proactive, value-driven solutions.
• Ensure long-term client retention by consistently meeting and exceeding expectations.

Coordination & Execution

• Coordinate closely with internal service delivery teams to resolve client issues and provide timely solutions.
• Ensure smooth execution of proposals and ongoing engagements.
• Update all client interactions, meetings, and follow-ups in the CRM system by end of day.

Key Performance Indicators (KPIs)

• Number of physical client meetings per day
• Proposals generated per week
• Accuracy of sales forecasting
• 4–5 new client sign-ups per month

Education & Experience

• Graduate or MBA; MBA from a premium B-school preferred.
• Minimum 5 years of experience in corporate sales.
• Proven experience working in a fast-paced, aggressive, and highly competitive sales environment.

Skills

• Key Account Management
• Client Relationship Management
• Sales Forecasting
• Cross-selling and Up-selling
• Stakeholder Management