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Account Manager

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Job Description - Account Manager

As an Account
Manager (AM)
, you will be responsible for managing and growing
relationships with a portfolio of strategic enterprise accounts. Your primary
goal will be to drive business growth within these accounts by aligning Vcom’s
IT solutions—such as System Integration, Cloud Computing, Cybersecurity, and
Mobility Solutions.

Role & Responsibilities:

Client
Management:
Take full ownership of managing relationships and identifying
opportunities for account expansion and reaching the annual revenue goals of
the region / organisation.

Develop
Business:
Drive business growth by uncovering new opportunities within
existing accounts, up -selling and cross -selling IT products and services.
Understand each customer’s IT landscape and propose tailored solutions to meet
their specific needs.

Sales Strategy: Develop and execute a strategic account plan to achieve revenue goals within
your assigned accounts

Client Engagement: Serve as the primary point of contact for customer interactions, building and
maintaining strong, trusted relationships with decision -makers.

Solution
Selling:
Collaborate with technical and pre -sales teams to develop tailored
solutions for customers. Present and demonstrate solutions which will get aligned
with the customer’s business objectives.

Sales Cycle
Management:
Navigate the entire sales cycle within each account, from
opportunity identification to closure. Respond to RFPs and other customer
inquiries promptly and ensure a smooth process.

OEM Relationship: Work closely with OEMs to co -sell and leverage their expertise, ensuring that the
solutions align with the customer’s technology roadmap and strategic
objectives.



Requirements

Experience: 2 -8 years of experience in IT sales or account management, preferably in the Large and Mid -Market enterprise segments. Demonstrated experience managing complex accounts and achieving sales targets.

• Sales and Relationship Management: Strong communication, negotiation, and interpersonal skills. Proven ability to build and maintain relationships with key stakeholders.

• Strategic Mindset: Ability to develop and execute strategic account plans, aligning solutions with customer business objectives.

• Collaboration Skills: Ability to work effectively with cross -functional teams, including pre -sales, technical support, and OEM partners, to deliver optimal solutions to clients.



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